Select one of the following tiles from the HP Smart app home screen to start the scan. Select your service provider, and then enter your email address and account password to complete the setup. Select your service provider, and then enter your email address and account password to complete the setup.Īpple iOS and iPadOS: Go to Settings > Passwords & Accounts, and then tap Add Account. Set up your personal email account in your mobile device settings.Īndroid: Go to Settings, select Accounts or Users & accounts, and then tap Add Account. Don't forget to make sure the actual errors are coming from your printer and not other related elements that your actual device might be relying on.Use the HP Smart app to email a scanned document or photo. HP Print and Scan Doctor (formerly HP Scan Diagnostic Utility) is the best utility to go to in case your HP printer does not function accordingly. Everything is clearly explained so that even a child could actually diagnose and repair an HP printer. The app does not require one to increase printer-related knowledge.
The program will guide the user every step of the way, making it very easy to follow the app's intentions and the whole repair process. The most important reason for using this application when dealing with HP printer issues is the interface. If, for example, the fault lies with your internet provider, then you're out of luck, and this app won't do much to help you. Do keep in mind that the application is limited to fixing printer-related issues only. The program will also offer some sort of diagnostics information, before and after attempting to fix any of the found issues. The app can also fix any online connectivity issues, but assigning ports or fixing any malfunctioning services that will get in the way of your success.
If you're dealing with a wireless printer, depending on the issue, you might have to plug it in via USB cable or leave it attached to your network.
The printer has to be attached somehow to your PC. Of course, like in all cases, it won't always fix your issue, but if the problem's source is indeed your printer, then you should be covered. Once identified, the issues are also automatically repaired. It's a great help for those people who don't live close to a licensed printer repair shop.
The only thing you should keep in mind is that the program only serves HP-branded products. This simple wizard can be run at any given moment. HP Print and Scan Doctor (formerly HP Scan Diagnostic Utility) is the best answer for any HP printer or scanner issues that might be giving you headaches.
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